Frequently asked questions

Request a quote via our form in 2 minutes – no account needed. FleetFeat automatically matches a vetted service partner near you and you receive a date and confirmation within 24 hours.

Vetted service partners: every business proves its trade registration, valid liability insurance and the equipment for mobile on-site work before receiving jobs.

No. You get a quote without any account. You only need a free account once you want to manage your fleet on the platform and book services directly.

You arrange this directly with the service partner – typically a key handover on site or a fixed contact person. Vehicles never leave your premises.

We respond to quote requests within 24 hours. Appointments are possible with 24 to 72 hours lead time depending on the partner.

Interior cleaning, interior & exterior cleaning, interior detailing, full detailing and lease-return documentation – freely combinable, one-off or as a recurring plan.

As a guide: interior cleaning approx. 25–80 minutes, exterior cleaning approx. 20–60 minutes, a full detailing several hours – depending on vehicle size and condition.

Directly on your premises, car park or location. Interior cleaning is weather-independent; for heavy rain or frost partners coordinate exterior work with you.

Yes. Vans and trucks are part of the catalog, and lease returns get dedicated photo and damage documentation for the handover.

Interior cleaning from €49, interior & exterior from €79, detailing from €99 per vehicle (net). Your quote states the exact price within 24 hours.

No – the travel fee is €7.90 to €29.90 depending on distance and goes 100% to the service partner. The tier is transparent and fixed before booking.

The platform is free during our launch and test phase – with no price commitment. We will announce any future platform price in good time and transparently. Operational services are billed separately at fixed prices.

You pay FleetFeat and receive a statement in which every line item is tied to a vehicle and job – audit-proof and traceable.

You pay fixed net prices per service – regardless of fleet size, with no volume-discount tiers. A transparent travel-fee tier is added on top, and every line item is tied to a vehicle and job.

We start in Munich (airport and main station) and are expanding coverage across Germany. The postal code check shows you instantly whether your location is already served.

Every job is documented with before/after photos stored in the digital vehicle record. A job only counts as completed once the photo proof is complete.

Acceptance happens directly on site – defects are fixed immediately. If an appointment is cancelled, you get a replacement within 3 days.

Mobile low-water methods save up to 130 litres of water per cleaning compared to a conventional car wash – and trips to workshops or wash facilities are eliminated entirely. The methodology with sources is on our sustainability section.